Technical Support: Q & A

   English   日本語   Español   Tiếng Việt

Audio dropout / breaking up

If you experience sound drop-out problems when running the courseware,

Please do the following:

  1. Go to Start->Control Panel

  2. Double-Click on the "Quick Time" icon

  3. QuickTime Preferences should open
  4. Change Audio Output to Safe mode

      • Select the "Audio" tab

      • Under "Play Audio Using" select "Safe mode (wave out only)"

5.Change Video to Safe mode


      • Select the "Advanced" tab

      • Under the "Video" section select "Safe Mode (GDI Only)"


      • Click OK

 

 

 


Need more help? Get support and provide details about your issue.