Technical Support: Q & A

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Let's Go "Black boxes on cat's head"

When running the product on my Mac I get black boxes on the cats' heads.

  1. Under the Apple Menu go to: Control Panels->Monitors

  2. Change the Color Depth to: "Thousands."

  3. Change your resolution to: "800X600", if this resolution does not work for you, then change it to: "640X480".

  4. Close all windows and run the product again.

  5. Need more help? Get support and provide details about your issue.