Get Technical Support

Technical Support Request

Fill in the information below to get technical support.

Fields marked are required.

Name:
E-Mail Address:
 
Country:
Phone:
 
DynEd Login:
Records Server:
 
Operating System:
Computer Brand & Model:
Have you run UpToDate?
Problem Area:
Study Environment:
Problem Description:
 
Attach a log file:

Log files are located in different places for different computers:

Windows XP:
C:\Documents and Settings\All Users\Application Data\DynEd
Windows Vista, Windows 7, Windows 8 & Windows 10:
C:\ProgramData\Dyned
Mac OS X:
/Users/Shared/DynEd

Please make sure you have provided a valid and working e-mail address. A DynEd support engineer responsible for your area will respond to your request within 48 hours.
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