Technical Support

General Notes

  • All values are limited to the period specified by the user.
  • All values refer to the Group and sub-groups specified by the user.
  • All values exclude study done in classes specified as "PT-Only" or "Demo" unless other specified.
Study Time and Frequency
  • Total Hours: Every study record of every student records for how long the student studied. This value shows the sum of the study time (in hours).
  • Average Hours: Every study record of every student records for how long the student studied. This value shows the average of the study time (in hours).
    Days/Month: This value shows the average number of unique study days per month.

Study Quality

  • WSS Average: Every study record of every student has a WSS (Weighted Study Score ) related to it. This value shows the average WSS of all study records.

Student Counts

  • Active Students: The total number of students who studied. This does not include students in "PT-Only" or "Demo" classes. It also does not include students whose only study ever (even outside of this period) was the Placement Test or Speaking Test.
  • Inactive Students: The total number of students who did not study. This does not include deleted students.
  • Active Percentage: This value shows the percent of the students that are Active. Active / (Active+Inactive)
  • Demo Students: This value shows the number of students in "Demo" classes. It includes all students (whether active ot inactive) except deleted students
  • PT Students: This value shows the number of students in "PT-Only" classes. It also includes students whose only study ever (even outside of this period) was the Placement Test or Speaking Test.
  • Students Deleted: The total number of students whose account were deleted.
  • Students Expired: The total number of students whose account expired.
  • Students Disabled: The total number of students whose account were disabled.

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