How to use DynEd Analytics to check WSS scores:

1) Click here to run DynEd Analytics (FAQ)

• Bookmark this link if you have not already done so
• Select your Records Server

2) Log in to DynEd Analytics

• Use your normal Records Manager login and password (Admin or Monitor)

3) Select the groups for which you want to see the report

• You should see a list of your Partners.
• If not, drill down by clicking the blue links (not the checkboxes)
• Click "Select All"
• Click "View Reports..."

4) Select the data that you want in the report (the settings will be remembered)

• Type: GROUP
• From: Set to about 3 months ago
• To: Set to last month (you can only access data through the last full month)
• Period: MONTHLY
• Data options: WSS Average (optional: Active Students, Average Time, Days/Month)

5) Run the report

• Click "Apply"
• Wait about a minute
  • You should now see the report -- one line for each Partner
• Sort the report based on the WSS of the most recent month
  • Change the pull-down to "WSS Average"
  • Click on the most recent date (like 11/13)
• Find the Channel Partner or Country with the worst WSS
  • Scroll down and look for the groups with the worst WSS scores
• Export the report
  • Change the pull-down to XLS and click Save As...