How to email the DynEd log file (Mobile Devices)

To email the DynEd log file from Mobile devices please follow the instructions below. For iOS and Android a mail app needs to be configured on the device. 

iOS and Mac OS Catalina and newer 

1. In the Sign In View, tap the Info icon (i) in the bottom right corner 
2. Tap Report a Problem. This will open your mail app and attach your DYNED_LOG.TXT file to the email
3. Type a description of the error, the steps to reproduce it and contact information
4. Tap the Send icon

Android & Chromebook

1. In the Sign In View, tap the Info icon (i) in the top left corner
2. Tap Report a Problem and selet the mail app. This will open your mail app and attach your DYNED_LOG.TXT file to the email
3. Type a description of the error, the steps to reproduce it and contact information
4. Tap the Send icon 

 

 

 

 

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