Technical Support: Q & A

If your MAC computer is running macOS Catalina (10.15), Big Sur (11.6) or Monterey (12.2) please do the following to install DynEd :

1. Run the App Store on your Mac, Search for DynEd Pro

2. Click the Download button

3. Tap the DynEd App icon and Log in using your usual DynEd details:

Your Student Login ID (which must already be registered in the Records Manager)

Your password (if you use one; otherwise leave blank)

Set the Records Server to the region you've been assigned (If you are unsure of your region, check with your DynEd representative.)

4. Click on a Green Arrow to download a DynEd course.

Only courses that your class is licensed for in the Records Manager will be listed for download.

If you encounter a problem please send an e-mail to: support@dyned.com with the following information:

A description of the problem

Note:

- Incorrect Records Server please follow the instructions on this link: How to change Records Server

Need more help? Get support and provide details about your issue.